Do Survey feature subscribers know that aggregate reports are not working and haven't been for weeks?
the numbers in the report section of my survey reports weren't adding up. I spoke with a CC rep today who informed me that this has been problem for WEEKS! I just wrapped my 2-week survey last week with the intention of integrating the findings into ... Read more
Are the reports correct?
My emails have been sent for my client... right away it shows 4 opens but when I click on the actual number on the reports tab it shows about seven addresses Doesn't this mean seven actually opened it? Read more
Client Access to reports?
Does anyone know of a workaround for allowing a client restricted access to reports without letting them into everything? My client wants to access reports rather than have me send them to them. I don't want therm to be able to see all the back end ... Read more
Pruning Deadbeats From Your Lists
We could really usea report that shows us how many on our lists have never opened an email. If they never open them, it is either that the emails are being blocked or they no longer wish to receive emails.What happens is one day they look at your ema ... Read more
View "Spam Report"?
I've never had a "Spam Report" in any of my emails (going on almost 3 years of distribution) so I get one today - how do I know who it's from (i.e.: the "Opt-Outs" have a link) and what do I do about it?? Read more
What happens to Opt-Out as well as Spam and Non Delivered Emails
Hi there,I was wondering about what happens to all the Opt-Out as well as Spam and Non Delievered Emails that i get on the report?Do i need to delete or remove them? Or are they removed automatically by Constant Contact?I do not want to send it emai ... Read more
How I try to Improve Preventing Spam Reporting
Luckily I only entered a couple small lists (45) and (250) when I first started this month and because I was really intrigued seeing who opened, what emails bounced, who opted out, and then saw in a week 3 red spam notices for people I always do bus ... Read more