This is regarding using the survey tool
We created a survey and are wanting to sort responses by our branches (which was a question answered). I can't seem to find a way to to this. Is anyone able to help with this? Thanks. Read more
Secure Script for Polls
When will you offer a secure script version for polls? Our intranet is https and I'd love for users to not experience the IE secure / non-secure message. Read more
Survey Reporting Discrepancies
We understand that a few of our customers have been having problems around discrepancies in their Overall and Individual results reports. We have identified the problem and pushed a fix for this to the top of our priority list. The team is working ha ... Read more
Do Survey feature subscribers know that aggregate reports are not working and haven't been for weeks?
the numbers in the report section of my survey reports weren't adding up. I spoke with a CC rep today who informed me that this has been problem for WEEKS! I just wrapped my 2-week survey last week with the intention of integrating the findings into ... Read more
I just did my first survey. Any ideas on how to present the data back to my company?
I am so pleased with our survey, and am getting ready to present it back to my company, then create action items to improve our business based on our feedback. I am trying to find ways to present it to our company. Read more
coupon for taking survey
does anyone issue a coupon or reward for participating in a survey. If so, how do you do it? Read more
Get Feedback You Can Use: Asking for customer opinions can change their opinion of you
Last issue, we talked about the importance of communicating with your customers. But communication should go both ways — especially in a down economy, when you’re doing your best to meet the needs of your customers. Periodically asking f ... Read more
feedback survey subject lines
looking for some suggestions on a subject line for customer feedback as to why they didn't buy after trying. Any thoughts? Read more