No API access

[UrsS]

Good morning,

We had a little problem with our API login if we use https://api.constantcontact.com/ws/customers/northernrockieslodge/ and type in our Username and PW so we get a error back.

But the same Username and PW works for the admin page with no problems.

Kind regards

Simon

[David_J · Accepted solution]

Hello Simon,

When accessing our API using Basic Authentication (which visiting that URL through a browser would be using), the 'username' we are looking for is actually in the format of {apiKey}%{username}. You can request and retrieve your API Key by logging in at API Keys.

I hope this helps. Please let us know if you have any questions or concerns regarding this. Thanks!