Problem using search for "Contacts" list .

[KristiD8]

I always dread having to search for a customers email on here. Whenever I try to search for an email in the contacts list I always get a "bad gateway' window. Always! I end up having to open the entire list of emails and scroll through alphabetically one page at a time. Very very slow process. (Would be nice to have the option of selecting the page in that instance too.)

I'm using IE 9 and have tried Firefox browser too with same results.

Any ideas?

Val

[Jarrad_M CTCT Employee]

Hi Val,

Are you behind a firewall? Is this a work computer? If you can, please try disabling your firewall or changing your network.

I hope this helps,

[KristiD8 · Accepted solution]

Your suggestion got me looking...I didn't want to have to turn off the firewall everytime, plus I don't know an easy way to do that. So I opened IE and went to Tools>Options>Security>Clicked on Trusted Sites>Sites

I saw that Constant contact was already in my list of trusted sites so I tried checking the box to require server verification (https) for sites. And this did the trick. Now I can search quickly!! Thank you.

Problem Solved

[Jarrad_M CTCT Employee]

Excellent!