Backspace doesn't work

[user56965]

Backspace does not appear to work. This has been a bug for quite awhile that does not appear to have been addressed. Multiple people have had trouble with it on our team and I have tried it on multiple browsers. Not sure what the issue is.

[VanessaM7330]

Hello @user56965, can you add some more information about the problem you're experiencing? Are you unable to use the backspace button in a certain area of the product; for example, when managing your lists or editing an email?

If you're working on an email, was pasted text in any of your blocks? If so, please try clearing the formatting to see if you can then use backspace. Here's an article about removing formatting: Remove problematic formatting from copied text.