Marissa_R
Did you know that the more reviews you have, the more likely your Google Places listing will display in a Google Search? That's great real estate, right? But, how do you get people to leave your business reviews? Rae Hoffman-Dolan has 6 ways that you can ask your customers and clients to leave reviews for your business.
Offer coupons in exchange for a review. Yelp allows you to do this right through their site
Hit up your visitors in person. When someone visits your business, hand them a flyer or business card that asks for a review. If you're an online business, post images or badges for reviews so that visitors to your site see them.
Always follow-up with a thank you. Some customers will fill out and leave comment cards. Follow up with them and ask them to leave a review online.
Add a "tesll us how you found us" field to the contact form on your website. Have a drop down menu with the big players in online reviews. Follow up with customers and ask them to leave you a review on that site.
Follow-up with an e-mail. Contact customers by email and ask how they enjoyed the service you provided. Insert a link in the email to the review site you want them to leave a review on.
Leverage your customer surveys. If you send out surveys, add an option directing to the review sites at the end of the survey.
- Have you ever asked your customers or clients for an online review?
- Is your business on Yelp or CitySearch? Did you know you can receive updates via our free NutshellMail email from those review sites?
- What sites are you using?
Read the full article on AMEX OPEN "How to Boost Your Search Ranking with User Reviews".
