Our Constant Contact account owner has left our organization. We have had to cancel their credit card. We couldn't change the credit card information and our account was disabled. How can we get my account restarted, change the credit card information and transfer the ownership of the account?

Thanks.

1. Enter the new user's email address (done) and select the role you want to assign them (e.g., Administrator).

2. Click "Send Invitation" to send an email invitation to the new user.

Thanks for any help you can give me

That's less than six weeks away.

Inboxes are about to get crowded, and the businesses that start now will have an easier time getting noticed.

Here's how that might look for you:

1. Selling products online?

• Give your subscribers early access to your holiday deals before you post them anywhere else.

• A simple "you heard it here first" goes a long way.

2. Running a service business?

• Remind people to book before December fills up.

• A salon can promote gift cards, a landscaper can offer holiday lighting, and an accountant can nudge clients about year-end tax moves.

3. B2B?

• Skip the discount.

• Send a short year-end thank-you, or share what you're planning for January so clients can work it into next year's budget.

• They'll remember who reached out without a sales pitch attached.

You don't need anything fancy.

One email a week between now and the end of December is plenty.

The important thing is to start this week, not the week of Thanksgiving.

And if you aren't yet using email marketing, this is the best time to get started.

Contact me to learn how.

I'm Nick Kuhne, a Principal Product Manager at Constant Contact. I joined the team in September, and I work on our AI Assistant and other AI features. I'm getting to know our customers, and I'd like to hear from as many of you as I can.

I'm looking for people who want to share their story with me for about 30 minutes. I want to hear about your business, what a typical week looks like, and the work you do both in and outside of Constant Contact.

Why it's worth your time: the decisions we make about what to build next should come from the people who use the product. When you talk with me, your business, your goals, your challenges, and your mission become what I think about when I decide which direction to take my area of the product. Your experience can change what we build and what we leave alone.

What the conversation is: an open discussion, not a sales call, a demo, or a feedback session on any one feature. I'm not testing anything. I want to understand how you work and what you're trying to get done. But I'm happy to discuss any and all feedback you have about Constant Contact.

Who I'd like to hear from: anyone who uses Constant Contact. You might have been a customer for years or only a few months, and you might use it every day or only now and then. All of those perspectives help.

To take part: Find 30 minutes for us to chat. Pick any time that works for you. We can meet by video or phone.

Thank you in advance,
Nick

This Fun Friday, we’re sharing the marketing moments that still haunt us.

Tell us your marketing ghost story! 👻

Maybe it’s:

• The typo you didn’t catch until it was LIVE

• The email that went to the wrong audience

• The campaign that completely flopped

• The social post you wish you could unpublish

• The “quick change” that turned into a 3-week project

• The metric that made your heart stop

• The mystery of “Who changed this?”

• Or a marketing mistake that taught you something you’ll never forget

Drop your story below. No judgment. We’ve all been haunted by something.

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