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        <title><![CDATA[Constant Contact Community]]></title>
        <description><![CDATA[Constant Contact Community]]></description>
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            <title><![CDATA[I need to expand my list]]></title>
            <description><![CDATA[Will I be able to learn how to grow my list on the "Ask a trainer" call?]]></description>
            <link>https://community.constantcontact.com/ask-the-community-az5ilws8/post/i-need-to-expand-my-list-lAk5AZ6p4c2q6mW</link>
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            <dc:creator><![CDATA[TheStreetTeacher]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 20:23:34 GMT</pubDate>
            <content:encoded><![CDATA[<p>Will I be able to learn how to grow my list on the "Ask a trainer" call?</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[How to Change a Suspended Contact Back to Active?]]></title>
            <description><![CDATA[I have a member whose email address is currently showing as "Email bounced as suspended" in Constant Contact. She recently reached out to let us know she hasn't been receiving our emails, and I'd like...]]></description>
            <link>https://community.constantcontact.com/ask-the-community-az5ilws8/post/how-to-change-a-suspended-contact-back-to-active-zhEBKOS3LMiHd85</link>
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            <category><![CDATA[Contact Management]]></category>
            <category><![CDATA[Delivery]]></category>
            <category><![CDATA[E-mail Marketing]]></category>
            <category><![CDATA[Suspended Bounce]]></category>
            <dc:creator><![CDATA[user963513]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 18:30:34 GMT</pubDate>
            <content:encoded><![CDATA[<p>I have a member whose email address is currently showing as <strong>"Email bounced as suspended"</strong> in Constant Contact. She recently reached out to let us know she hasn't been receiving our emails, and I'd like to get her contact back to active status.</p><p>Her email address is valid and should be active. Is there a way to manually change her status from suspended to active so she can begin receiving our emails again?</p><p>Any guidance would be appreciated. Thank you!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[How do I copy a section from a previous newsletter into a new newsletter i am building?]]></title>
            <description><![CDATA[How do I copy a section from a previous newsletter into a new newsletter I am building?]]></description>
            <link>https://community.constantcontact.com/ask-the-community-az5ilws8/post/how-do-i-copy-a-section-from-a-previous-newsletter-into-a-new-newsletter-OKxo1EU6qW6Lpv0</link>
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            <category><![CDATA[Action Blocks]]></category>
            <category><![CDATA[Email design]]></category>
            <category><![CDATA[sections]]></category>
            <dc:creator><![CDATA[MaryB964]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 16:07:21 GMT</pubDate>
            <content:encoded><![CDATA[<p>How do I copy a section from a previous newsletter into a new newsletter I am building?</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Your social post didn't go out? Check the error filter first]]></title>
            <description><![CDATA[Hey all,

Scheduled a post, came back later, and it's not on Facebook? Before you rebuild it, check here first.

 1. Go to Channels > Social and open the Posts tab.

 2. Open the Status drop-down and pick Error.

 3. ...]]></description>
            <link>https://community.constantcontact.com/social-media-marketing-g23qqw4o/post/your-social-post-didn-t-go-out-check-the-error-filter-first-yX4I6EVktNrTS1v</link>
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            <category><![CDATA[Social Media Marketing]]></category>
            <dc:creator><![CDATA[Chris S]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 14:10:56 GMT</pubDate>
            <content:encoded><![CDATA[<p>Hey all,</p><p>Scheduled a post, came back later, and it's not on Facebook? Before you rebuild it, check here first.</p><ol><li><p>Go to Channels &gt; Social and open the Posts tab.</p></li><li><p>Open the Status drop-down and pick Error.</p></li><li><p>Click the three dots next to the post and select View Details.</p></li><li><p>If there's a retry buttin next to the error, click it.</p></li></ol><p>The usual reasons a post fails:</p><ul><li><p>The profile got disconnected. Repair the connection, then share the post again.</p></li><li><p>You published the same post over and over. Change the wording a bit, or wait before sharing it again.</p></li><li><p>The network flagged something in the text, image or link. Take it out and try again.</p></li><li><p>The instagram account is inactive or age-restricted.</p></li></ul><p>Which network gives you the most errors?</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[How to Better Track Clicks when sending a catalog link]]></title>
            <description><![CDATA[If you are in a business where you regularly send out a catalog link this article will help you better track and manage your clicks. In particular, we want to see and act on the clicks to our catalog....]]></description>
            <link>https://community.constantcontact.com/small-business-voices-a21i4vz9/post/how-to-better-track-clicks-when-sending-a-catalog-link-rgFJ4YvcZjxQ3d5</link>
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            <dc:creator><![CDATA[vito_marchese]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 13:27:19 GMT</pubDate>
            <content:encoded><![CDATA[<p>If you are in a business where you regularly send out a catalog link this article will help you better track and manage your clicks. In particular, we want to see and act on the clicks to our catalog.</p><p>It's easy to look at our metrics and see who's click but what else can we do? There is a simple strategy to act on and have better data for future communities.</p><p>First you'll want to set up a automated trigger such that those who click "VIEW CATALOG" will automatically be added to a new list, let's call that list "CATALOG CLICKS" or something like that.</p><p>The great thing is that automatically grabs all the people who click that link which is amazing because you know there was a clear interest to see your catalog of products.</p><p>Secondly, you'll want to have a plan to re-engage with that specific list - that could be an addition email, personalized follow up, etc. Have an email go out that is catalog-specific like a subject line that clearly references the catalog. </p><p>So consider this simple yet effective strategy if you send out a product catalog regularly. Give it some time to build up that curated list and see the results happen.</p><p>Real email marketing magic happens when you build a specialized list and act on it. This strategy will do just that. </p><p>Let me know if you have tried this strategy before or plan to give it a try. </p><p>We have been doing this for our own business and have had amazing results.</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Issues trying to update Constant Contact app to version 23.6.0 on POCO M5s]]></title>
            <description><![CDATA[I´ve been using Constant Contact app for half a year on my cell phone, but yesterday my account disconected, so i tried to log in again and it didn´t work. Then i noticed that the app version on my ...]]></description>
            <link>https://community.constantcontact.com/ask-the-community-az5ilws8/post/issues-trying-to-update-constant-contact-app-to-version-23-6-0-on-poco-m5s-0f2KtRmW0DJ60kc</link>
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            <dc:creator><![CDATA[FedericoGL]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 01:05:59 GMT</pubDate>
            <content:encoded><![CDATA[<p>I´ve been using Constant Contact app for half a year on my cell phone, but yesterday my account disconected, so i tried to log in again and it didn´t work. Then i noticed that the app version on my device is 23.5.3, while the newest version is 23.6.0... i tried to update to that version on playstore but it doesn´t launch that one.</p><p>The cell phone is a Xiaomi POCO M5s and has the last version of Android.</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[How can I add a new contact?]]></title>
            <link>https://community.constantcontact.com/ask-the-community-az5ilws8/post/how-can-i-add-a-new-contact-40Dy8yrFSj4YFh2</link>
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            <category><![CDATA[Contact Management]]></category>
            <dc:creator><![CDATA[JoyceS31]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 00:00:49 GMT</pubDate>
            <content:encoded/>
        </item>
        <item>
            <title><![CDATA[No difference in 1.2 Line Height and 1.5 Line Height in email]]></title>
            <description><![CDATA[The Constant Contact editor shows different line heights when using 1.2 or 1.5 settings, but when the emails are sent, the line spacing/height for both settings look exactly the same.

Is there a fix ...]]></description>
            <link>https://community.constantcontact.com/ask-the-community-az5ilws8/post/no-difference-in-1-2-line-height-and-1-5-line-height-in-email-azmYk7lJZ5VwLU5</link>
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            <dc:creator><![CDATA[user59335]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 22:17:41 GMT</pubDate>
            <content:encoded><![CDATA[<p>The Constant Contact editor shows different line heights when using 1.2 or 1.5 settings, but when the emails are sent, the line spacing/height for both settings look exactly the same.  <br><br>Is there a fix for this?<br><br>(The 2.0 Line Height setting seems to work.)</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Tell your clients this: "Use it or lose it"]]></title>
            <description><![CDATA[As we get closer to year-end, your clients and prospects may still have 2026 budget they need to use or commit before the books close.



For many businesses, if that money isn’t spent or committed by ...]]></description>
            <link>https://community.constantcontact.com/small-business-voices-a21i4vz9/post/tell-your-clients-this-use-it-or-lose-it-aDbQoXAVDCcaGVf</link>
            <guid isPermaLink="true">https://community.constantcontact.com/small-business-voices-a21i4vz9/post/tell-your-clients-this-use-it-or-lose-it-aDbQoXAVDCcaGVf</guid>
            <dc:creator><![CDATA[KenCountess]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 19:36:58 GMT</pubDate>
            <content:encoded><![CDATA[<p>As we get closer to year-end, your clients and prospects may still have 2026 budget they need to use or commit before the books close.</p><p></p><p>For many businesses, if that money isn’t spent or committed by December 31, it’s gone.</p><p></p><p>That makes this a good time to reach out — not with a pitch, just a useful question:</p><p></p><p><strong>"Is there something you planned to tackle next year that would make sense to start now?"</strong></p><p></p><p>If what you offer can help, talk through the scope, timing, and what it would take to get started.</p><p></p><p>Give them room to decide, and make it easy to move if they’re interested.</p><p></p><p>A timely conversation could help your client get something done instead of losing those funds — and give your business a year-end windfall.</p><p></p><p>Just don’t wait until the last minute.</p><p></p><p>There’s still time to act.</p><p></p><p>And email marketing is the best tool to let them know you're out there with a solution.</p><p></p><p>Email is not affected by algorithms the way social media is.</p><p></p><p>Your message will get delivered.</p><p><br></p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Webinar Q&A: Build Your Holiday Campaign: Automate More, Stress Less]]></title>
            <description><![CDATA[In this workshop hosted by Constant Contact, Stephanie French and guest expert Aaron Wesley Means demonstrate how small businesses and nonprofits can prepare for the holiday season using automation ...]]></description>
            <link>https://community.constantcontact.com/on-demand-webinars-y2nk6wje/post/webinar-q-a-build-your-holiday-campaign-automate-more-stress-less-WfLtTrKHCv6SSMa</link>
            <guid isPermaLink="true">https://community.constantcontact.com/on-demand-webinars-y2nk6wje/post/webinar-q-a-build-your-holiday-campaign-automate-more-stress-less-WfLtTrKHCv6SSMa</guid>
            <category><![CDATA[Automation]]></category>
            <category><![CDATA[Email Marketing]]></category>
            <category><![CDATA[Landing Pages]]></category>
            <dc:creator><![CDATA[Stephanie_F]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 16:29:08 GMT</pubDate>
            <content:encoded><![CDATA[<p>In this workshop hosted by Constant Contact, Stephanie French and guest expert Aaron Wesley Means demonstrate how small businesses and nonprofits can prepare for the holiday season using automation and strategic planning. The session guides viewers through building a sign-up landing page to grow audiences, followed by a detailed walkthrough of creating a three-step automated email sequence to maintain customer engagement. The presenters emphasize using AI tools to accelerate the creative process and share tactical advice on segmentation, personalization, and multichannel strategies involving email, social media, and text to maximize holiday impact.</p><div data-type="embed" data-id="89yORQncxcMuHsbc1z2FY" data-embed-url="https://constantcontact.wistia.com/s/ldlzfv4o9gqtghm"></div><p> </p>]]></content:encoded>
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