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        <title><![CDATA[Constant Contact Community - Remember the importance of follow up]]></title>
        <description><![CDATA[It's easy to get bogged down in the day-to-day elements of your business.

So don't forget follow up.

It's a fact that it costs as much as 7 times more to find a new customer than to do more business ...]]></description>
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        <pubDate>Sat, 04 Apr 2026 16:26:18 GMT</pubDate>
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            <title><![CDATA[Really excellent advice! Nurturing and rewarding repeat customers is so so ...]]></title>
            <description><![CDATA[Really excellent advice! Nurturing and rewarding repeat customers is so so important and we often forget to do that.]]></description>
            <link>https://community.constantcontact.com/small-business-voices-a21i4vz9/post/really-excellent-advice-nurturing-and-rewarding-repeat-customers-is-so-xWWCB7qNMHc13s9</link>
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            <dc:creator><![CDATA[Cindy_Leigh_Media]]></dc:creator>
            <pubDate>Fri, 30 Jan 2026 14:28:41 GMT</pubDate>
            <content:encoded><![CDATA[<p>Really excellent advice! Nurturing and rewarding repeat customers is so so important and we often forget to do that.</p>]]></content:encoded>
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            <title><![CDATA[You are spot on, retaining clients and expanding the relationship is important. ...]]></title>
            <description><![CDATA[You are spot on, retaining clients and expanding the relationship is important. It can lead to referrals to.]]></description>
            <link>https://community.constantcontact.com/small-business-voices-a21i4vz9/post/you-are-spot-on-retaining-clients-and-expanding-the-relationship-is-oJjSUDS7dO7AgyM</link>
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            <dc:creator><![CDATA[KellyBiggs]]></dc:creator>
            <pubDate>Mon, 02 Feb 2026 14:56:38 GMT</pubDate>
            <content:encoded><![CDATA[<p>You are spot on, retaining clients and expanding the relationship is important.  It can lead to referrals to.  </p>]]></content:encoded>
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            <title><![CDATA[well said Ken! following up is an essential part of email marketing and will ...]]></title>
            <description><![CDATA[well said Ken! following up is an essential part of email marketing and will boost ROI]]></description>
            <link>https://community.constantcontact.com/small-business-voices-a21i4vz9/post/well-said-ken-following-up-is-an-essential-part-of-email-marketing-and-sZT6NCrmlkUyn41</link>
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            <dc:creator><![CDATA[vito_marchese]]></dc:creator>
            <pubDate>Thu, 05 Feb 2026 17:22:05 GMT</pubDate>
            <content:encoded><![CDATA[<p>well said Ken! following up is an essential part of email marketing and will boost ROI</p>]]></content:encoded>
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