Integration With Church Community Builder

JoeS49957
Occasional Participant

Integration With Church Community Builder

Hello, will there be an API between Constant Contact and Church Community Builder in the near future? Church Community Builder has an API with BombBomb but we would like to stay with Constant Contact.

18 REPLIES 18
Shannon_W
Employee

Hi,

 

There aren't any integrations between Church Community Builder available or being worked on by Constant Contact that I am aware of.  (Integrations are rarely commissioned or built directly by us, but there are exceptions like the Outlook plugin.)

 

You may want to check on the Church Community Builder side though, because they would likely be doing the building if there is or is going to be an integration built.

 

Best Regards,

Shannon W.

API Support Specialist

According to Church Community Builder, the integration has to happen on the Constant Contact side...

 

"We have provided our API to Constant Contact in order to integrate with them. If this is something you are looking for, you may want to contact them to put in a request. We have a close relationship with Bomb Bomb..."

 

I've left notes on their discussions too, and wish that one side or the other would figure out how to make this integration happen. We would love to use Constant Contact for our church's e-newsletters and other e-communications. 

Hi,

 

Thank you for the feedback.  I have entered your feature request into our customer feedback area, and listed you both as users requesting we build an integration with Church Community Builder.

 

Looking at Bomb Bomb's integration, it looks like you probably want us to pull your contact lists from Church Community Builder so that you don't have to manually export from them into us. 

 

Best Regards,

Shannon W.

API Support Specialist

That's exactly what we're looking for! Bomb Bomb is certainly a possibility for us, but I'd much rather use Constant Contact if integration with Church Community Builder were possible. 

DixieS
Occasional Participant

We agree!  It would make a tremendous differnece if Constant Contact and Church Community Builder could be integrated!  We love using Constant Contact, the templates, etc.,  and don't want to switch to Bomb Bomb etc.

Hello Dixie,

 

Thank you for your feedback! I have gone ahead and added your name to the list of those who have requested this feature.

 

Sincerely,

Elijah G.

Tier 2 Support

Elijah G.
API Support Engineer

WE too are hoping that you pull in an integration with Community Church Builder...Palm Harbor United Methodist Church.

JoeS49957
Occasional Participant

I hope there is an upcoming API. I have been a long time customer with CC but as our church has begun to use a consolidated management system, we are going to have to go with a company that does offer compatability.

Hello Joe,

 

I do understand that this can be a pain point when you're not able to connect your tools of choice together. I do want to let you know that we have reached out to our AppConnect partner team and submitted a request for them to reach out to Church Community Builder  and look into an integration.

 

If you have any thoughts/suggestions to offer as far as the functionality of this integration would be concerned, please reply to this post and I will be happy to pass that feedback on for you.

 

Sincerely,

Elijah G.

Tier 2 Support

Elijah G.
API Support Engineer

Yeah! I'm excited that this may be moving forward. We finally went with BombBomb, becuase it does integrate with CCB, but I'm not all that impressed. It's wonderful that it syncs so easily, but other than that, I get the impression that Constant Contact is much more user friendly. I will gladly swith the day that becomes a possiblity.

DixieS
Occasional Participant

That's great news! I am hoping this will be happening in the NEAR future! Looking forward to having integration between Constant Contact and Community Church Builder - Thank you!

DanV83
Occasional Participant

I'd also like to put in my vote for Constant Contact/CCB integration.

Please, please, please!!! I've been watching this thread for months waiting to move from BombBomb to Constant Contact. Our past week with BombBomb has not been stellar and I'd switch our church today if it were an option.

Thanks for all the feedback here and the requests for an integration.  Here at Constant Contact, we can only develop integrations for other products that have a platform that allows us to.  For example, Facebook has a way to develop apps for your Facebook page, so we developed an application that allows you to put a sign up form on your Facebook application.  Outlook is another example, you can install plugins into Outlook that give you new buttons and features within Outlook.

 

Unfortunately, CCB does not have a platform that we can build a plugin for.  Without a platform like that, we are unfortunately not able to build an integration for CCB.  We have reached out to them about building an integration like the BombBomb one for CCB users to take advantage of, however we have not been able to get anywhere with developing that integration.  I do apologize for this and if there is any change in the future we will be certain to update everyone on this.  We will of course pass the feedback on to our contacts at CCB and share again that our mutual customers would like to see this integration developed.  Please keep on sharing feedback.

Dave Berard
Senior Product Manager, Constant Contact

For two years I've been waiting for integration with CCB. They say they've made efforts to work with you, but that you don't respond. Somebody step up and make it happen. Please. My contract just renewed with BombBomb and it's so not worth it, but they're the only option I have right now. $267 for another year with a horrible editor and lists that fail to sync. It's amazing to me that you have customers begging to pay for your services and can't find a way to make it work. 

Certainly understand the frustration.  We have reached out to them multiple times over the past year to work on an integration.  We have not been able to make any progress on that front.  If you have a contact there that we could reach out to directly, maybe that would help our business development group to reach out and work with them.  Please feel free to send it to me in a Private Message and our team will reach out. 

Dave Berard
Senior Product Manager, Constant Contact

Thanks Dave, I'll see if I can come up with a name or two. You should see this thread on CCB's forum. Thier customers are making the same requests to integrate with  you. Since thier offices are less than a mile from BombBomb's I think they don't want to fuss with that relationship, but your product is so much better.

Thanks for the compliments on the product!  We'll make every effort we can to develop a relationship.  It's always easiest when we have a good point of contact and we aren't reaching out cold though.

Dave Berard
Senior Product Manager, Constant Contact
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