The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Account suspended

0 Votes
You have suspended my account Bob Brown. I was attempting to reactivate my account with a monthly fee of $35.00 but when trying to use PayPal it appears my payment was not accepted and I was returned to the order screen. What happened? My email address is I'm being audited by the IRS for tax year 2015 and I need copies of the monthly invoices for 2015. The IRS will not accept credit card statement as legal proof of an expense. Your help with this matter would be greatly appreciated. Take care and have a very blessed day. William (Bob) Brown
Status changed to: Closed - No Action

Hi @WilliamB8718


For privacy and security reasons we are unable to discuss the details of your account billing in our public forums. I recommend that you reach out to our billing support team directly. You can find their contact information here:


Our billing team should be able to help you reactivate your account and/or provide you with any past billing data that you might need.


Thanks and have a great day!

Rob L.

Solution Provider

Hi, i would like to suspend my account since i haven't used it recently. my account user: