Adding a new user

[BonnieShea]

I keep getting a "error adding user ______________" message but no indication of why I can't add her!

[KarynD]

Error message "error adding user..." but it does not show what/where the error is. I have no way of knowing which field I need to change. Consider including what needs to be changed in the error message or highlight that field (or multiple fields) that need to be changed.

[KarynD]

"Error adding user: xxxx is already taken. Please choose another username. " My first error message told me there was an error adding this user - since I didn't know what was causing the error, I decided to change the password - assuming it might be too short. When I hit the above error message popped up. Something is not right here - either the first error message was erroneous or the 2nd one is. I don't know if the new user was actually added now or not.

[KevinM171]

I could not add my son as a user. I emailed cc saying I had an 'error, although it did not state specifically what the error was. I RECEIVED AN EMAIL SAYING CALL YOU. WELL 45 MINUTES LATER THE REP AFTER BEING ON HOLD TWICE INFORMED ME THAT PASSWORDS NOW NEED A SYMBOL AND UPPER CASE. YOUR STEPS TO ADD A USER DO NOT MENTION THIS

[RachelP884]

I'm repeatedly receiving and error message when I try to add new users. It won't tell me why, or what to do to fix the problem.

[JimA75]

No other information is provided. Trying to add user and get error message.

[AnthonyS874]

Please fix your add user page, it has been broken for a couple of months.

[Hannah_M]

Hi @BonnieShea

Sorry to hear this happened-- it sounds like the username might already be in use. Can you try using a different name to see if you get the same error?

[NFRMPO_VanGo]

Does not help with figuring out why