Cancel Account Request

0 Votes

I was considering using CC for marketing my health & fitness business, but I decided it wouldn’t suit my needs and is much more expensive than competitors. I might have considered it worth it, but the fact that within 24 hours of starting my free trial, I was emailed (which is fine), but also received 4 phone calls to my mobile number. Your tactics are excessive and annoying. Please cancel my account.

1 Comment
Frankie_P
Moderator
Status changed to: Closed - No Action

Hi @KatieV07 we're so sorry to hear this is the experience you had! This is definitely not the experience we want our users to have. With that said we have passed on your feedback on this agent to the appropriate teams and updated your contact preferences to stop these calls you were receiving. We also submitted your cancellation request to our Billing Support for further assistance. One of these agents will follow-up with you directly on this.

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