Cancellation process

0 Votes
As I'm waiting on hold after having to "speak" my phone number (don't use the keypad) and being unable to do this through my account online, I have to say that your process for cancelling a service TOTALLY SUCKS. I don't appreciate having my time wasted. If I need a spam service in the future, I'll choose someone else. 😞
3 Comments
Employee
Status changed to: Closed - No Action

Hi @JaneF277

 

I'm sorry to hear that the process was difficult or stressful. It does appear that you were able to get your account cancelled, but if you need additional assistance with billing in the future, you can call our billing support team directly. Their contact info can be found here: https://community.constantcontact.com/contact-support

 

-Rob

Participant

Cancel my account please.

Thanks, Denise Williams

Participant

Dear Concerned person,

 

Kindly cancel my free trial for a month which is valid till 16th May,2018. 

 

Thanks and Regards,

Waseem Imran.

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