Combo box after clicking one's name is not reading using Jaws for Windows screen reader

0 Votes
I am trying to change my business name so need to select my name, then my account. After selecting my name, options are displayed on the screen, but they are not detected by Jaws, my screen reader, making these parts of the site not accessible to customers who are blind.
2 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @AntonioG804 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in as well.

Caitlin_M
Administrator
Status changed to: Gathering Information

In order to further troubleshoot how the dropdown is displaying on the screen reader, if possible, please provide us with a screenshot of how this appears when accessing My Account. 

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