Constant Contact is anything but 'constant'

While I absolutely love Constant Contact and all that I am able to do -- and I've been a member for at least 8 years -- the biggest daily frustration is my need to login every few minutes. I leave Constant Contact open throughout the day. I pop in and out constantly to add contacts, edit newsletters, etc.

I am login in on average 10 times a day.  I can leave the site for 10 minutes, come back, and I need to login again.

Here's an idea: When I login, leave it active until I log out. Surely that shouldn't be difficult.

Or perhaps change the 'time out' settings to one hour after someone leaves the site.

Constant Contact is anything but 'constant'. Perhaps it should be call Disruptive Contact because the system regularly interferes with my work schedule.   Fix that and you have one awesome site.

7 Comments
Regular Visitor

I've been part of Constant Contact for almost 10 years.  By biggest complaint: I pop in and out of Constant Contact throughout the day -- adding new contacts, working on e-newsletters, etc.  I regularly 'time out' and I need to login at least 10 times a day.

Surely, you can fix that.

"Constant Contact" is a misnomer. It's anything but 'constant'.  Maybe Occasional Contact or Timed Out Contact.

Senior Member

Recently we are receiving a message saying that we are being asked to login again and to contact CC if we see that message often. We see that message often. Your chat isn't available now (Sunday) so am posting it here.

Caroline Holder

Katonah Museum of Art

Moderator
Status changed to: Open Questions

Hi @KeithK3341 what steps are you taking before you see this happen? What page in your account are you on?

Moderator

Hi @KMA10536 what page in your account are you having this experience through?

Moderator
Status changed to: Open Questions
 
Occasional Visitor

I have been using this program for 5 years and sometimes, such as tonight, cannot log in to see how many have read my blog. Whatever "IMPROVEMENTS" have been made should be reversed immediately!

 

Brian Sheppard

 

P.S. This is all the rage among techies these days; same goes for aol

 

As I was writing this comment a popup asked how I liked the service and found what I was looking for.

 

Politely speaking, the service has gone way downhill  and I am very frustrated.

Occasional Contributor

I've been a Constant Contact member since 2009, and I have the same issue. 

I pop in and out many times a day as well, and sometimes when I go back to the page, the message I was working on is open, so I start editing. When I try to save, it says I've been logged out. Logging in multiple times a day is a bit of a time waster. Is there any way to change the settings? If I'm the only one who uses this computer, logging me out "for security purposes" is unnecessary.

Thanks.