Customer Support Hours

0 Votes
Just a heads up... Your Contact Us page says that customer support hours are 8am-10pm ET; however, your telephone answering robot says that your hours end at 8pm. You might want to correct those hours on your website.
2 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @AshleyB747 which support team were you trying to connect with? Currently while our general support is available 8am-10pm ET Monday through Thursday, our billing support is only available 8am-8pm ET.

AshleyB747
Occasional Participant

Hi Frankie - There's only one phone number and only one set of hours listed...
I would like to speak with whomever can cancel my account, please.
Many Thanks!

What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More

What's New

See the latest Constant Contact product release notes and updates.

Learn More