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Delete a User

Delete a User

please have an option to delete account users - thank you so much.

72 Comments
Member

2018 and you STILL haven't addressed this seemingly simple functionality!?!??!?!?!

All Star
Why doesn't the deleted user get removed instead of staying there with "reactivate" as a selection?
CTCT Employee
Status changed to: New

Hi @AVCS

 

If you would like the option to delete a deactivated user I can track your feedback and take it back to our design team.

 

Thanks!

Rob L.

Member

Please please add a delete user function to the owner role.  Seems like this issue has been lingering way too long.

CTCT Employee

Hello @NCJW-AZ,

 

Thank you for your feedback! It is very important to us, and we definitely understand how important this is to you. I was able to submit your feedback to the proper team and you will be notified with any future updates. 

 

Thanks!

Zoe H. 

How do I delete an account? We have people listed (deactivated) who are no longer with our organization.
CTCT Employee
Status changed to: New

Hi @TulsaPublicSchools

 

At this time, there is not a way to delete Multi-User Accounts. However, as long as these accounts are deactivated, they do not count against your total, and there is no way of the previous user being able to access your account through that username. You do have the option of re-using that account by changing the information associated with the account.

 

Thanks for using Constant Contact!

Rob L.

All Star
PLEASE create the ability to delete old users on the accounts. It's so frustrating to have to scroll down through names of people that haven't been with a company for years. This should be an easy fix, please consider adding this feature so we can keep our accounts clean and current.
How can I delete users permanently? Is there a way to do this? If not, there should be a way to do that.
Member
Why can't you make it so the account owner can delete inactive users that are no longer needed? The list of inactive users just keeps getting longer making it harder to distinguish who are the current users. I want to relieve the mess and only have current active users listed!
I would really love to delete previous users of the account. One name on this list hasn't worked here in over 6 years. It is jarring to see these names still represented here.
Would love to be able to delete inactive users!
Visitor

Really want to be able to delete users. Deactivation is really helpful since the accounts I need to have access rotate, but I would also like to clear out the clutter of accounts that are no longer active.

Occasional Contributor
PLEASE let me DELETE the users no longer required!!!! PLEASE!!!!

Why oh why can't we delete old users?  Because you want to get more $ as we'd have to upgrade?  This isn't a good feature for your customers.

Occasional Contributor
can you PLEASE allow us to DELETE inactive users? I have 10 users on our list who have not been with the company for FIVE YEARS!!!
Established Member

It is now 2019, how is this not a feature yet.  I have a lot of deactivated users and it gets confusing to manage.  Please allow us to permanently delete a user.

Established Member
Please allow us to delete users. After a certain point, I need to be able to delete old users so they don't clutter up our list
Member

We have users that are no longer with the company, and therefore CANNOT add users who are.  What's up with that?

Regular Visitor
Could we have a feature where I can delete users & not just deactivate? I made a typo on Jojie Sitchon's account so she has 2 accounts here. I want to delete one of her account. Please let me know if you can add this feature.
All Star

this is certainly a feature that needs to be added! I now cannot reactivate any of my users. 

Visitor
I see that I have several terminated employees on my "Users" account. There doesn't appear to be any way to remove them. My only choice is to deactivate them. Seems that we should be able to delete them entirely...