Disappointed

[AudreyT53]

Hello Austin, I want to cancel my constant contact email. I didn't realize that you changed me out of my 30days free trial to a permanent subscription. Start FREE Today! No credit card required. I also did not get a notice prior to being charged. Austin, I have spoken to other reps at constant contact and was told that I should not have been charged for a free 30 days trial. It's not even 30 days yet and I'm charged a second fee. I do not like to be misled. Please refund my charges. I shared with the Reps that I would consider staying and downgrading to a different service, but after how my account been charged with no notice, I would like to cancel and get a full refund for now. Disappointed Audrey Thomas (404)915-6117

[Frankie_P]

Hi @AudreyT53 we apologize for the experience you've had with the billing on your account! We have taken a look at your account and can see it was successfully canceled. Your feedback on this has been tracked to the appropriate teams in the meantime.