Downgrade

0 Votes

Downgrade

Hi guyz, Guess you know this already. there is no way to downgrade plans from the 'My Account interfac'.. Thats not cool! cant find any help any ways to do so.. Pleas Help A$ap Thnk u Lola ED
1 Comment
Moderator
Status changed to: Open Questions

Hi @JulieB84 

 

Where in your My Account tab are you looking for the option to downgrade? Accounts can be downgraded or upgraded through the Plans & Pricing tab. The only time this option won't be available is for customers with more than 10,000 contacts - the only plan available is Email Plus.