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Forgot to complete prepayment

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Forgot to complete prepayment

I have a receipt for my 6 months paid subscription on 3/4/2015 but was unable to send out my first email because I am being listed as a trial basis.

Status changed to: Closed - Implemented

Hi @NathanM971

I am sorry for this confusion! I see you were able to get in touch with our billing team who was able to help solve this for you. It looks like the prepayment was completed after the call so you should be all set!