To close your account, please call in directly to our Billing team. Their number can be found here https://community.constantcontact.com/contact-support.
Seems like an archaic method from a company that claims to be very "customer friendly". I deleted all of my contacts and closed everything down months ago and yet you still bill me every month. Why do I have to call the Billing team when I haven't sent an email in months and have nothing left in my account? Why is there not a "I don't need to send emails anymore" button that simply closes my account?
I actually forgot that I still had money on the account until you tried to charge a dead credit card that I had used. Save yourselves the time and hassle of having to deal with a **bleep** off customer and just close my account. Thanks!
Yes, they have a horrible system where they imprison the accounts of their customers.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Find out about the life-cycle of a product idea when it is posted on our Feedback board.
See the latest Constant Contact product release notes and updates.