In order to cancel the account we would need to have you give us a call. Our billing team will be happy to get the account closed or suspended--whichever option works best for you.
Can you give them a call? Here's a link to their contact information!
I am sorry to hear of your frustration. You are able to send out bulk emails at once using Constant Contact but during the trial period you are limited to how many people you send to. Once it is a paid account you will be able to send to as many contacts at once as you would like, you a billed based on the number of contacts saved in the account.
If you decide the account doesn't work for you there is no need to cancel as your trial will end on it's own after the 60-day period.
I'm sorry to hear of your frustration. We do have a few different account types that are different in the trial phase. I see you were able to send an email to 120 contacts with reporting showing 75 opens. Were you looking to complete another campaign in addition to this email?
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