Today I was made aware of the fact that Constant Contact created a welcome email FOR ME, without my knowledge on 9/21/16 and SENT IT OUT, without asking me if I wanted this to happen... then put a hold on my account because so many folks opted out when they basically sent them JUNK MAIL. The tech support person told me CC suspected our list was infected with a bot, because so many people opted out. Well wouldn't you opt out if you got an weird welcome email that didn't even have the company's logo on it?? Constant Contact basically spammed my customers on my behalf and then accused me of spamming customers!?! I monitor my signups each weekand they are always customers. I'm just really sort of flabbergasted about all of this. Also they've stealthily raised my monthly fee from $20 to $42 in less than 1 year.
I'm really sorry to hear that this was your experience. You're right, we did turn the welcome email on when you were migrated to the new version. This is great feedback if we ever need to do something like this again so I'll make sure it's heard.
As for the sign ups, I'm happy to have someone in the Compliance department reach out if you would like more information!
Thanks for posting.
I can certainly believe that!.
They want to do that because they know most marketers will remove their footer with all of the Constant Contact branding before we send to our memberships. Now that I am beginning to learn how Constant Contact work after being a customer for 7+ years, I am convinced they are using our own lists for their personal gain and promotions.
EVERYONE keep an eye on your contact lists - protect their information - Constant Contact cannot be trusted
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Find out about the life-cycle of a product idea when it is posted on our Feedback board.