Making payments when past due.

It is way way way too hard to get to the payment screen to make a payment and the wording of the prompt is completely unrelated to its function and there should be only one button to take your client to the payment page.
Status changed to: Open Questions

Hi @ElliotN44 what are the steps you’re taking to update the payment method on your account? What is the prompt you’re seeing? Can you please share a screenshot of this prompt?

Occasional Participant

The link to pay is not there at the moment.  There is always a notification at the top of the page with a link to click on to pay, but it never takes you directly to the payment page, it always takes you to a group of pages that are poorly labelled and you have to guess which one leads you to the payment page.  The notification should take you right to the payment page.

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