Our billing support team can assist you with cancelling the account. Their direct line can be found here: https://community.constantcontact.com/contact-support
This would be great if someone actually answers your calls.
This is ridiculous. I have been billed yet again.I have severally requested to cancel my account. To top it off, I am still being billed for 5000-10000 users whereas I only have less than 570 contacts. Nobody answers your billing queries and you have no option to downgrade or cancel the account whatsoever.
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