We apologize for any confusion there may be with the charges on your account. In alliance with our Idea Guidelines, feedback regarding our billing policies will not be open for discussion here in the Community. Discussion of billing policies are best suited for our billing teams as they can often be specific to individual accounts or involve sensitive information. Please see our article containing information surrounding on how and when users are charged for their account.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams