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Security issue! Password bug

0 Votes

Security issue! Password bug

Set up an account, with a password having a backslash. You can log in with that password. But: try to change the account owner's email. It will not recognize the password. Does that software take backslashes into account?
1 Comment
CTCT Employee
Status changed to: Closed - No Action

Hello @WyomingRepublicanParty,

 

Our passwords do not accept slashes and can cause these types of issues. I would recommend changing the password to include only allowed symbols. This article goes over the Password guidelines: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5726-changing-your-password

 

I apologize for the frustration, have a wonderful day!