I think this company should change their name from Constant Contact to Constant Timeout! The issue has been open since the beginning of the year, and from the comments posted here, their customers have lost hundreds of hours of work.
Thank you for the feedback @AdamN6996,
We are currently working to try to resolve the issue you're seeing with the 'are you still there' messaging popping up at the wrong time. To better help us I was wondering if you could tell me how often you are seeing that message pop up? Would you say it's coming up every 5 minutes? Every 30 minutes?
Also if you could send me a screenshot of what you're seeing that would be really helpful!
Happening to me right now. Sooooo frustrating. I don't know if I am going to lose my work.
I don't have time to reconstruct this important email with photos etc......praying.....
Continuously asks me if I am working and then logs me out...can we not adjust the timer to give us longer. Also, need a page forward and backward at the top of the page within contacts. So frustrating to need to go to the bottom of the page each time.
Editing is such hard work in your programme - when deleting within a particular category, it automatically takes you back to the beginning of the whole of your contacts. This is very time consuming as it takes such a long time to get back to where you were working previously.
When I walk away from a project and come back to the same screen, I expect to be able to continue my work. As it is, I can type in hundreds of words, work for an hour, only to find out -- ha ha - I had been automatically logged out. Puff. There goes an hour of my life. All you have to do is have a pop-up that says "You are logged out. You need to log in or you won't be able to save your work." Seems like a no brainer to me.
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