Thanks for posting! I am sorry to hear this happening-- it should not be popping up while your working! Can you help with some details?
- What screen are you on when this happens?
- What action are you taking in the account when this happens?
- What browsers are you working in?
I have this too! It has done this twice this evening. The first time I know I pressed 'no I'm still working" and it cut me off immediately, the last 5 mins was lost. The second time, I was wondering what to do for a couple of seconds and without any response from me, it cut me off immediately even through the message said 14 seconds or minutes, I couldn't remember.
Sooo frustrating! I want to stop the messag from coming up or extend the time out.
This is obviously a problem, there are numerous people affected by it.
Your responses are doing nothing to help this.
The log-me-out function has become way too aggressive. The last two days, I have been actively working on my newsletter when I get notices asking me if I'm still working--and saying that I'll be logged out within 15 minutes.
The new automatic security log off is unbelievably frustrating! I was working on my newsletter when it came on and I couldn't save what I was working on or click on the "I'm still working" option. All I could do was wait for it to count down and log me off. This happened several times so I lost a lot of time. Is there a way around this? I tried everything I could think of to get out of that frozen zone.
I'll be in the middle of working on an email and the security logout screen will pop up. I don't know why this happens when I'm actively working on an email, and today when it happened the screen basically blacked out and I couldn't click anything.
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