Correction - I am Abroad (our od the country) - not able to access correct option on service in website.
Hi @YasukoF9 I apologize for the experience you've had with trying to cancel your account. With that being said, unfortunately a cancellation does require a call in to our Billing department due to Account Security. It will only take a few minutes, and there will be no pressure to stay if you don't want to. Please give a call in to our billing department, and one of our billing agents can further assist.
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