Want resend to non-openers on core billing plan

0 Votes

The movement of basic functionality like resend to non-openers from the basic level to a higher tier at a significant price increase is not a good look. I existing accounts where it is at the basic level, but was surprised on a new account that it had been removed. I was happy just moving things along, but will now have to reevaluate our decisions.

2 Comments
Frankie_P
Moderator

Hi @HarryW400

 

Thank you for sharing this feedback with us. We apologize for any confusion there may have been with the new available pricing plans and access to features on your account. You are correct, at this time our new Plus package does allow access to more features like automated emails. We are however always open to ways we can better our user's experience and have opened up this idea so other users can weigh in as well.

Frankie_P
Moderator
Status changed to: Acknowledged
 
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