can't get rid of this feedback screen

0 Votes

really annoying

18 Comments
Participant
This is ANNOYING!
Participant

DARN it! Your request for feedback is still in front of the doc I want to work on. What's going on?

 

Thank you for sharing your feedback!

 

Your thoughts and ideas help us improve your experience.
 
I had to close out CC to get rid of your box and re-open the program. Not a good way to treat your customers.

 



Participant
This pop up is annoying.
Real Estate
This popup box is annoying
Participant
Not sure why this window popped up, but rather not spend time writing this message.
Participant
I don't know why this popped up, but not having an exit button is a problem...
Administrator
Status changed to: Voting Open
 
Consulting & Training
how i make this window go away?
Participant
this pop up won’t go away ay
Participant
This form simply popped up while I was trying to save my work.
Administrator
Status changed to: Open Questions

Hi @RandyC71. Do you know what type of form it was? Were you not able to close out of it? 

Administrator

Response from @RandyC71:

"I'm sorry, but I don't recall at this point what the form was. That is correct; I could not get out of the form without proceeding with the form."

 

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Thank you! We have reports similar to this. There should be a close button or X in the top right corner but on certain pages in accounts, the X has a white color so it's not visible. If you come across this again, you can hover your pointer in the top right corner until a hand icon appears and then you can close out of the form.

 

Participant
There is no way to close the feedback window without submitting feedback.
Participant
i definitely do not like that this white box asking for my feedback popped up in the middle of working on my email campaign. totally disrupted me
Participant
during editing is annoying
Administrator
Status changed to: Open Questions

Hi @sharonr03. What type of pop up did you receive? Do you remember what it was asking? 

Participant

it was asking to make a comment and share in the community and there was no X to X out of the box - so I put a comment in and then it would not let me out of that box either so I had to re-start the whole program to recover and get back to my work

Administrator

Thank you @sharonr03. We've seen on some screens that the close X is not appearing (even though it is there). If you hover over the top right corner, the arrow should change to a hand and you can click on this to close the window.

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