0 Votes

I am trying to click 'CONTACT US' and the button does not appear to work - ironic? I am cancelling my MBO membership and want to ensure this will also cancel my Constant Contact account - if there are any further details you require for cancellation you can email me or call 

4 Comments
Employee
Status changed to: Open Questions

 Hey @KristyW984, thanks for sharing your feedback! Regarding the button not working, that's definitely not an intended experience. As we have a few "Contact Us" buttons on the website, which one were you clicking and do you recall what page you were on? (Contacts, Campaigns, Library, etc). 

 

As for the cancellation of your account, you would have to speak to our billing team in order to cancel. Their phone number can be found here: Billing - 855-229-5506

Occasional Participant

Hi Chris - simply logged in clicked My Account and when my details came up I attempted to then click CONTACT US and nothing happened - also noticed if I was click on the Library and attempted to click Contact Us it didn't show me any options.

 

Employee

Hey @KristyW984, thanks for such a quick reply! Would you be able to share what browser you are currently working in as well as the operating system you're using? You can quickly find out by going to www.whatismybroswer.com

Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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