Account Settings & Billing

Hi, I have created a new user, but they have full powers and I am unable to manage their account to restrict their usage. As per your instructions online, I am unable to choose powers while creating the account and unable to modify after creating. Could you please help! Best regards, Arvind ... View more

I am not the best at designing my own marketing pieces. Anything I get to send to clients has to be approved by compliance officer anyways. The only reason I would not use constant contact for my relationship manager is because there is no library of things in which I could send to clients. I don't want to design my own marketing pieces to send to people and they need to be detailed with financial knowledge and insight that is appropriate for FINRA approval. I know that it say's you would design campaigns in the premium version. I just don't know how it works with my compliance approved pieces. If there was anything that could make it better, it would just be preapproved documents that I could just send to people. I know that is asking a lot but most other relationship managers have that option. That is the only reason I would not chose Constant Contact over a MarketingPro. ... View more

2 people manage this account. We would like to both receive notifications from CC and not have to forward each other every message CC sends to us whether it relates to a ticket or it is an end of week progress report. Please let us know how we can manage this. CC is an emailing service after all ... View more

Guys what is this i got 20 usd plan per month and showing 55 usd at the moment , is this a joke or somethin?? Its been just 2 days, what the hek? ... View more

Your one user plan provides no security for a small business or Non profit although you can add a user as a back to share the same password and login the account can be changed by anyone who has access in effect stealing the account and there is no recourse for the Owner who purchased the product to gain control of the account back from the person assigned to use the account. There needs to be a way that the purchaser of the account has settings that are not accessible to a user to change i.e. billing info, security question. This product is way to expensive to have no security built in. ... View more

I will not be available for my phone call this Friday June 12th at 12:15 with Kate Ramsay. I have two jobs to go on that day. Please let her know. ... View more

VERY CONFUSING - NOT USER FRIENDLY AT ALL!!!!!!!!!!!!! ... View more

I have a receipt for my 6 months paid subscription on 3/4/2015 but was unable to send out my first email because I am being listed as a trial basis. ... View more

How? ... View more

Signed up on line a month ago and got a call on Monday March 23 from Vin. He convinced me to sign up for a 30 money back guarantee with the promise that I would be contacted to arrange a mailing list of target audiences. Nothing happened. No follow up and no lists. ... View more

I think the security questions are difficult to answer. Could you please have something like what was your first pets name? something that we can remember easily. ... View more

I don't want to post to a public forum. Who's the marketing genius who thought to make that the only option? ... View more

I signed up and am taken to a "Home" of some sort but there is NO INDICATION ANYWHERE of how to start my email. The help box says you're available to help but it doesn't link to anything. What were you guys thinking? ... View more

Why isn't the user's time zone used as a time stamp (rather than UTC) when Constant Contact sends the emails? My recipients live in central time zone and get CC mail hours with a time stamp hours before their actual time. ... View more

We recently deleted a number of contacts, but I am not able to adjust my pricing to reflect this change... suggestions ... View more

My business was cleared before the account was opened and content checked I will therefore require a refund and therefore a compensation too. as you broken the contract !! Not the other way!!! I am not in the USA either !!! all people who subscribed via our web site had the opportunity to unsubscribe. . ou did not even call me and stopped the account without lets us know before hand . IT IS REALLY unprofessional . I will now sadly I tell ALL MY vendors NOT to use your services . You a VERY VERY contradictory company . A bad reputation is set. .SADLY I DONT KNOW WHO YOUR MARKET IS AS YOU RULED OUT TWO THIRDS TO THE INTERNET. ... View more

Your service works for mexico? do you have a office in mexicoo regards ... View more

Where is a comprehensive / context sensitive help file? Case in point; I wish to upload my Contacts. What format? What Fields? Any Field Mappings? Thank you! ... View more