Account Settings & Billing

I am find on a regular basis Spam contact adding (Via in-line)themselves to our contact list on a daily basis, I am having to manually delete these on a regular basis. Is there a way that we can stop this. ... View more

It would be very useful to be able to set up new users as;   - View Results & Export Results Only ... View more

Hello, when I updated the time zone it wrongly kept saying that the time zone was not updated. I think you may have a little bug you need to fix within the form. ... View more

?? ... View more

We recently had an issue where we were locked oput of our account because a user with memory issues mis-entered a password enough to trigger a password reset, but nobody got the reset e-mail. It turned out the e-mail listed for the account owner had been closed years ago.  It would be great if CC could send a test e-mail to the address of record every year or two prompting the account owner to check that it is the most appropriate one, and if that reminder bounces as a totally NG address, post an alert to that fact on the log-in page.  We had been logging in and using that account for years without knowing that the only contact e-mail for the account was a dead end. ... View more

Your "My Account" page is extremely misleading. It makes it seem as if you have a balance owed when already paid in full. ... View more

without any notice, Where Love Grows was charged an addl $10. and it looks like this is our new monthly cost. I am not happy with the handling of this increase at all. NO NOTICE? NO EMAIL???? VERY unprofessional. Waiting on hold to talk with someone ASAP. ... View more

You should be able to add more than 1 location to your business profile to show up on emails ... View more

I was interested in trying out your service but 100 contacts is pointless. I would need at least 2000-5000 to even experiment with your service. Please delete my account and do not contact me unless you have a trial that allows more contacts. Thanks, ... View more

Thank you for taking your ads off the Bill OReilly show. Your positive action shows that you care about women in the workplace. Sandy Evans ... View more

I really appreciate this program ... View more

Very misleading and very hard to navigate the site. Do not waste your money or time ... View more

poor plans poor services .. growup ... View more

Your invoices and statements are VERY lacking in information. WHY can't they be displayed in a standard invoice or statement format? You need to provide more information that I'm required to show my clients for billing. Like who it is from (you), who is being billed (me) and for what services that are being provided. ... View more

I have to say more contact from constant contact when the prices change would be greatly appreciated. ... View more

On the verify address page https://ui.constantcontact.com/rnavmap/em/settings/verifyAddress There's a question mark pop-up box for getting help if your email verification attempt didn't go through. It instructs me to email customer support - but fails to give your email. ... View more

Everybody in my office looks at the "customer since..." picture you have of the lady with the shifty eyes walking out the door with shopping bags and gets a negative vibe from it. This "La Provence, customer since" picture looks like she's shoplifting and looking around to see if she's going to get caught. We like the other images you are using for other customers, but would suggest you replace this one. ... View more

Constant Contact basically just spammed my customers by sending out a welcome email on my behalf, then accused me of spamming customers and put a hold on my account. I'm out! ... View more

you said that we have 60 day trial and thats not true. my account got cancelled the next day without reason and i tried with two emails... twice i got cancelled. i really like the program and i am willing to buy it for my bussiness but i wanted to try it first. you say you have live chat and i cant connect to ask my questions. im going to try another product since i have not been able to try yours as i expected to. also my customers never got the trial email we sent today at 1 pm. i feel mocked..i ahve no patianee for stuff liek this i want to buy a tool like this NOW now i gotta wait until monday.... not good customer service ... View more