Account Settings & Billing

VERY CONFUSING - NOT USER FRIENDLY AT ALL!!!!!!!!!!!!! ... View more

I have a receipt for my 6 months paid subscription on 3/4/2015 but was unable to send out my first email because I am being listed as a trial basis. ... View more

How? ... View more

Signed up on line a month ago and got a call on Monday March 23 from Vin. He convinced me to sign up for a 30 money back guarantee with the promise that I would be contacted to arrange a mailing list of target audiences. Nothing happened. No follow up and no lists. ... View more

I think the security questions are difficult to answer. Could you please have something like what was your first pets name? something that we can remember easily. ... View more

Takes forever. Wastes time! ... View more

It would be super-helpful if each user could create their own signature and set up. The reason our organization needs multiple users is because we have multiple audiences in our different departments. ... View more

I am close to going over 5,000 emails but will likely never get up over 6,000. I wish your company would consider another plan. Something like 5,000-7,000. Now I am continuing to cull email addresses to stay under 5,000 ... View more

pdf invoices will sure help business folks with record keeping ... View more

I don't want to post to a public forum. Who's the marketing genius who thought to make that the only option? ... View more

I signed up and am taken to a "Home" of some sort but there is NO INDICATION ANYWHERE of how to start my email. The help box says you're available to help but it doesn't link to anything. What were you guys thinking? ... View more

Why isn't the user's time zone used as a time stamp (rather than UTC) when Constant Contact sends the emails? My recipients live in central time zone and get CC mail hours with a time stamp hours before their actual time. ... View more

We recently deleted a number of contacts, but I am not able to adjust my pricing to reflect this change... suggestions ... View more

Not sure if it's worth the money? ... View more

My business was cleared before the account was opened and content checked I will therefore require a refund and therefore a compensation too. as you broken the contract !! Not the other way!!! I am not in the USA either !!! all people who subscribed via our web site had the opportunity to unsubscribe. . ou did not even call me and stopped the account without lets us know before hand . IT IS REALLY unprofessional . I will now sadly I tell ALL MY vendors NOT to use your services . You a VERY VERY contradictory company . A bad reputation is set. .SADLY I DONT KNOW WHO YOUR MARKET IS AS YOU RULED OUT TWO THIRDS TO THE INTERNET. ... View more

Your service works for mexico? do you have a office in mexicoo regards ... View more

please have an option to delete account users - thank you so much. ... View more

I received an email informing me that: "We’re dropping you a note to let you know that your prepay balance is running low. To keep getting your discount, all you need to do is log in and add funds by visiting My Account and choosing “Manage Payment Plan.”" I don't see the "Manage Payment Plan" option when I visit "My Account." ... View more