money back guarantee not applying to customers who...
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money back guarantee not applying to customers who make a 1 year commitment
The moneyback link on our pricing page does not support the 30 day money back guarantee. Because if you prepay it says it does not refund your money. Yet someone who only makes a month to month commitment gets a 30 day money back guarantee anytime. I understand not giving them the 20-30% off depending on how long they prepaid. However I try to get everyone to make a commitment and the one year prepaid is a better commitment. Why not offer those loyal customers your best money back guarantee and service?