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new services - overbilling.

I find it really annoying that you automatically upgraded the accounts and you have to go and downgrade them. i manage many accounts and getting overbilled for something i did not request is really enough for me to consider moving my accounts.
Status changed to: Open Questions

HI @IrvingK7

Sorry to hear this is happening, can you verify what you mean by overbilling? Are you being charged for a larger package than what you have?

Status changed to: Closed - No Action
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