cancel
Showing results for 
Search instead for 
Did you mean: 

no customer service

0 Votes

no customer service

I must have access to my billing records and your site fails to provide a copy of the past years billing, and no explanation of the current bill. I expect to know what is billed all year and for the future if I decide to keep this service. thanks
1 Comment
Moderator

Hi @TheresaS712  thank you for reaching out with this feedback. The good news is you can locate copies of your invoice through the “View Billing Activity/Statements” button under the My Account section of your account. This is where you can select the time period you are interested in and view its invoice with details.

 

pre-payment-invoice-my-account (1).png

 

print-email-invoice-view-billing (1).png

 

If you have any further questions on your billing details, for your account security we suggest contacting our Billing Support directly.