Insert a video into an email: Click goes somewhere else

Occasional Participant
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Some of my end users can see the embedded YouTube thumbnail in the e-mail but when they click on it they don't arrive to the YouTube video, rather a page that says "Buy this domain" anybody know why?
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Hello @JenT90 ,


Are you able to recreate the issue when opening the tracked link through an Incognito / Private browsing window? Or does the issue occur on certain devices on your end? Are you finding a common denominator between the contacts that have reported this, such as them running the same security program, being part of the same organization, or opening on certain devices or networks?

William A
Community & Social Media Support