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Difficuting understanding the API Authentication email

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Difficuting understanding the API Authentication email

I recieved an email regarding API Authentication changing and I have some sign-up API codes that I need to change but the instructs are VERY unclear to me.  I have become so frustrated with this that I would now like to speak with someone as soon as possible.


thank you,



Hi Krista,   I'm sorry for

Hi Krista,


I'm sorry for the difficulties you're having transitioning to our Basic Authentication over HTTPS.  If you are looking for help converting your code, we can assist you with that if you can provide us with your actual code you are using.  You can email us with your code directly at our webservices support team and we can assist you as best we can.

Dave Berard
Senior Product Manager, Constant Contact
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