Occasional Contributor
Posts: 2
Registered: ‎04-06-2011
Accepted Solution

No API access

Good morning,


We had a little problem with our API login if we use and type in our Username and PW so we get a error back.

But the same Username and PW works for the admin page with no problems.


Kind regards


CTCT Employee
Posts: 510
Registered: ‎06-04-2009

Re: No API access

[ Edited ]

Hello Simon,


When accessing our API using Basic Authentication (which visiting that URL through a browser would be using), the 'username' we are looking for is actually in the format of {apiKey}%{username}. You can request and retrieve your API Key by logging in at API Keys.


I hope this helps. Please let us know if you have any questions or concerns regarding this. Thanks!

David J