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Bug with anniversary automation

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Occasional Contributor

Bug with anniversary automation

Hi! I've scheduled an anniversary automation on April 1. Normally, it will be sent on contacts' anniversary. However some of contact's anniversary are over, but the anniversary email didn't sent. There must be a bug. Please check it.
1 REPLY 1
CTCT Employee

Re: Bug with anniversary automation

Hello @SilviaG20,

 

Thank you for reaching out to the community!

 

I'm sorry to hear that this did not send for some of your contacts. We would like to do some more research but we need more information. Would you kindly send an email to social_support(at)constantcontact(dot)com with some examples of the contacts that did not receive this communication?

 

We will be looking forward to your response.

Thank you.

-Curtis P
Community & Social Media Support

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