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Cant make a different email the first email

Occasional Visitor

Cant make a different email the first email

I wanted to add an intro email at the beginning of this series. Once I unscheduled the emails that were already in the series I'm now stuck and not able to set up a new email as the 1st one in the series.
1 REPLY 1
CTCT Employee

Re: Cant make a different email the first email

Hello @KristenK068,

 

Thank you for reaching out to us.  Excellent question, currently, the best way to get a new email as the first in the series is to unschedule all other emails after the first, schedule the new initial email as #2 in the series, unschedule the first email, and then finally reschedule the rest of the emails in your preferred order.  Please let us know if there is anything else we can do for you!

 


Briody_W
Community & Social Media Support

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