cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

Problems setting up email automation series

Highlighted

Problems setting up email automation series

I have been unable to set up email automation series recently. When I attempt to select a list for the series, my screen is going blank (all white) and I cannot complete setup of the series. Regardless of what browser I use, the same error occurs. It's been days now (since last Friday!) and Constant Contact still has not resolved the issue. Is anyone else having this problem??
2 REPLIES 2
CTCT Employee

Re: Problems setting up email automation series

Hello @WEFMembership,

 

Thank you for reaching out to us. I apologize for any inconvenience that you may have been experiencing. I'd like to collect additional information so that we can thoroughly investigate what might be happening.

 

If you could kindly email us at social_support(at)constantcontact(dot)com with:

 

1 - The username to your constant contact account,

2 - The list you are trying to connect the automation too

3 -  The name of the automation you have created,

4 - Possibly a screenshot of what you see when you try creating the automation,

5 - A reference to this post.

 

With this information, we'd be more than happy to continue assisting. If you happen to have any additional information that might possibly assist us with our investigation, feel free to add that along with the email. In the meantime, I hope you have a wonderful rest of your day.

 

Tiago_R
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing
Participating Solution Provider

Re: Problems setting up email automation series

Hi CamilleS516

One of our upcoming webinars in our "Email Marketing Mastery Series", is covering Email Automation!I think you will find this webinar, along with the others we offer helpful!

Here's the link to register for free!  

Register Here

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events
Tags (2)