Thank you for reaching out to us. I apologize for any inconvenience that you may have been experiencing. I'd like to collect additional information so that we can thoroughly investigate what might be happening.
If you could kindly email us at social_support(at)constantcontact(dot)com with:
1 - The username to your constant contact account,
2 - The list you are trying to connect the automation too
3 - The name of the automation you have created,
4 - Possibly a screenshot of what you see when you try creating the automation,
5 - A reference to this post.
With this information, we'd be more than happy to continue assisting. If you happen to have any additional information that might possibly assist us with our investigation, feel free to add that along with the email. In the meantime, I hope you have a wonderful rest of your day.
One of our upcoming webinars in our "Email Marketing Mastery Series", is covering Email Automation!I think you will find this webinar, along with the others we offer helpful!
Here's the link to register for free!