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Problems setting up email automation series

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Occasional Visitor

Problems setting up email automation series

I have been unable to set up email automation series recently. When I attempt to select a list for the series, my screen is going blank (all white) and I cannot complete setup of the series. Regardless of what browser I use, the same error occurs. It's been days now (since last Friday!) and Constant Contact still has not resolved the issue. Is anyone else having this problem??
1 REPLY 1
CTCT Employee

Re: Problems setting up email automation series

Hello @CamilleS516,

 

Thank you for reaching out to us. I apologize for any inconvenience that you may have been experiencing. I'd like to collect additional information so that we can thoroughly investigate what might be happening.

 

If you could kindly email us at social_support(at)constantcontact(dot)com with:

 

1 - The username to your constant contact account,

2 - The list you are trying to connect the automation too

3 -  The name of the automation you have created,

4 - Possibly a screenshot of what you see when you try creating the automation,

5 - A reference to this post.

 

With this information, we'd be more than happy to continue assisting. If you happen to have any additional information that might possibly assist us with our investigation, feel free to add that along with the email. In the meantime, I hope you have a wonderful rest of your day.

 

Tiago_R
Community & Social Media Support

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