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inline sign up form has word "null" instead of "marketing emails" in text

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New Member

Re: inline sign up form has word "null" instead of "marketing emails" in text

I attempted to change this today as well, but I still see that my form reads as " you are consenting to receive null from..."

 

So this is still happening. 

Moderator

Re: inline sign up form has word "null" instead of "marketing emails" in text

Hi @KeithM1612 

 

I apologize for any confusion our previous response may have caused. Updating this "Fine Print Text" field in your Account Settings is not the solution for this experience. At this time we are still in the process of troubleshooting this footer change so a fix can be developed. We have added you to our queue to be notified when this resolution is created.


Frankie.P
Community & Social Media Support

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Frequent Visitor

Re: inline sign up form has word "null" instead of "marketing emails" in text

Any word on this?

Other users having this error - use this CSS code to hide the whole line:

 

div.ctct-form-embed div.ctct-form-defaults p.ctct-gdpr-text {
display:none;
}

CTCT Employee

Re: inline sign up form has word "null" instead of "marketing emails" in text

Hey there @LoriB03 it looks like our team is still in the process of troubleshooting this footer change so a fix can be developed. I'm sorry for any inconveniences this may cause you, however I would be more than happy to add you to our queue to be notified when this resolution is available. 


Brigitte P
Community & Social Media Support

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Regular Visitor

Re: inline sign up form has word "null" instead of "marketing emails" in text

Hi

I have the same issue with a popup sign up form.

Please let me know when this is fixed.