How Can I Edit an Email Once Sent?

Nick_S.
Administrator

The truth is you cannot edit an email once it has been sent.

 

Imagine your email as a letter you have put into a mailbox. Once the mail is picked up, you are unable to take back the letter. This same system exists in Constant Contact.

 

Some email clients, such as Outlook and Gmail, have the feature but there is a caveat. Outlook, for example, only works within the same Outlook Exchange system. If it is sent outside of that ecosystem, it won’t work. Gmail doesn’t actually retract the sent email, but (if you have the feature turned on) will delay sending the email up to 30 seconds for you to hit the undo button.

 

What you can do is copy the already sent email and make the edits you need before sending it again. 

It will generate the copy of the email campaign and then you can rename it, make the changes you need to make, and resend to the appropriate recipients. The best practice is to let your audience know they are receiving an updated email. Update the subject line as well so it differentiates itself from the previously sent version.

 

And that’s it! 

 

Looking for additional help? Head over to our Get Help board where our trained Support team will be happy to assist you.

 

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