Release Notes: September 2017

[Samantha_O]

Welcome to the September 2017 Release Notes! Here’s what's new, delivered, and coming soon for the past month. 

Changes & Updates:

• Using a Read More Block?  You can now resize your image!  Just click and drag the arrows in the bottom right corner of the image. 
  
  
• You can now insert Account Details into your campaigns, just like you can insert Contact Details. When editing a Text Block, you can click the Insert Drop-down and choose Account Details.
• We mentioned this in August’s Release Notes, and wanted to address a couple of quick things about the ability to drag & drop images directly from your desktop/computer. Reminder: You can now drag your images directly into your campaign, you no longer need to upload it to the library first. Important notes:
• In order to drag your images into your campaign you need to drop the image into an image placeholder or drop it over an existing image in your campaign.
• Your images will be uploaded to your library so you can easily add them to other campaigns.

You Asked, We Delivered:

• 3-Column Layout in 3GE Campaigns! Wait, what?! Let me say that again - there is now a 3-Column block you can add into your 3GE campaigns! You’ll find it in the Build Menu section of your emails. Please note, you cannot drag content into a 2-column layout to add a third column, you will need to add in the 3 column layout block from the Build Menu on the left side of the screen, then add your content to the new layout.  
  

  Editor’s Note: Technically, this was released in October, but it was live by the time that we posted this article. Since this was such a highly requested feature, we wanted to let you know as soon as it was available!

• Now Fixed: If you pasted in double-spaced text from a word processor into your block, you could not change the spacing in our editor (3GE).  

Coming Soon:

• An Alexa App! You will soon be able to add Constant Contact as a skill for Alexa. You will be able to ask “How is my campaign doing?” to get stats on your latest campaign and get marketing tips by saying “Give me a marketing tip.”

Other Resources:

Blog Post: [VIDEO] July 2017: What’s new with Constant Contact

Community Post: Release Notes: August 2017

Community Post: Release Notes: July 2017

Community Post: Release Notes: June 2017

Community Post: Release Notes: May 2017

KB  Article: Release Notes September 2017  

KB  Article: Release Notes August 2017  

KB  Article: Release Notes July 2017

KB Page: What's New

[LisaB6910]

For the past several weeks, I have been having a problem dragging and dropping items.  They do not drop where I want them at all.  It's very frustrating.  It used to take me 15 minutes or less to create a newsletter and now it takes me almost an hour!  Not sure what happened, but if anyone has any ideas - please let me know.  I went with Constant Contact because it was so easy to use and such a time saver.  I am no longer saving time.

[Caitlin_M]

Hello @LisaB6910. I'm sorry to hear that you have had trouble using our drag-and-drop editor to create your emails. As you drag blocks into your email, there is a magenta line that appears and this is where the block will land once you let go of the mouse. We have created a short video for our customers that shows how to use the drag-and-drop editor and I hope that it will be useful for you. We'll be here if you have any more questions!

[LisaB6910]

I've been using this for quite awhile and typically it works for the about a month now.  It doesn't work correctly.  The magenta line does not appear where I want to drop and drag it or even close to where I want to drag and drop.  I produce weekly newsletters.  (Have done so since Sept 2016 to Oct 2017 with no problem.)  This week I created two divider lines.  I wanted to move my text book between those lines.  Did not work.  No magenta line.  I am using Chrome.  I am going to try it in Internet Explorer to see if that helps.  It's really frustrating!

[Taryn_L]

Hi @LisaB6910

I’m so sorry you are having trouble with the magenta line not appearing. I understand how important it is to easily use the editor. Switching browsers is a great idea! You can also try going into Safe Mode on your browser to see if that helps as well.

I hope this helps! If the issue persists, please email us at social_support(at)constantcontact(dot)com with your username, email campaign name, and a reference to this post and we will investigate further.

Thank you!