Community Blog

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You know it, you’ve seen it, you’ve used it. But have you ever wondered about the folks who keep Knowledge Base running? As a small team of writers, they normally prefer to operate behind the scenes. But today, they’ve agreed to step into the spotlight so that we can share a typical day in the Knowledge Base Team with you.

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Hello everyone! My name is Kyle and I started as the Community Manager in May 2018.

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We would like to acknowledge the honor of a Stevie® Award win for this year -- all thanks to our customers! 

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 medium.pngFor those of you not in the know, Knowledge Base is our online self-help channel. It’s where you go for answers! You can find step-by-step help on a specific task, as well as tips on how to get the most out of your Constant Contact tools. Just choose how you want to learn: our intuitive design breaks information down by topic and learning style. But it wasn’t always this easy... 

 

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June is the official start of summer, but Constant Contact isn’t taking a break with the release of new features and product improvements! Check out some of what was released in June 2018 below and then click here for the full report.

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It’s easy to struggle with email marketing, not knowing what and when to send. Most email marketing fails because there isn’t a plan. Putting a plan in place keeps you focused, motivated, and accountable. We’ll show you how to put together a solid plan in 15 minutes or less to help you meet your organization’s goals.

 

In this free one hour webinar, we’ll show you:
- How to support your goals with email
- The types of nonprofit emails that get results
- 3 simple steps to plan your email marketing strategy

 

Here you'll find the questions asked by our attendees during the webinar. Want to view the recorded webinar? Click here to register and gain access!

 

Interested in our free, future webinars? Sign up here to stay informed! 

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Nothing is more important than our customers’ success, and Knowledge Base is here to help you achieve just that. As product experts, we dedicate ourselves to understanding exactly how you can get the most out of your Constant Contact tools. We know how crucial it is to have the knowledge you need, when you need it, so our video tutorials and how-to articles are online and always available at knowledgebase.constantcontact.com.

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Being able to automate your emails can save you a lot of time and energy. Have you been curious about trying out Autoresponder, but weren't sure? Read up on Autoresponders in our Knowledge Base and come back here to discuss!

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We're always looking at fun, new ways to spice up our selection of email templates. Check out this new text message-inspired design on our Knowledge Base and then discuss it here!

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This great new feature will pull in identifying features from your website to create an email template - just for you! Learn more on our Knowledge Base and discuss it here!

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Click Segmentation is a great way for your contacts to sort themselves into lists so they receive what they want to receive! Learn more on our Knowledge Base and discuss it here!

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Did you know you can customize your subject line for each contact? Learn more on our Knowledge Base and discuss it here! 

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Now you can schedule an email to resend to contacts who didn't open it. Learn more on our Knowledge Base and discuss it here! 

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