cancel
Showing results for 
Search instead for 
Did you mean: 
Memorial Day: In recognition of the Memorial Day holiday, our Support office will be will be closed on Monday, May 29th.

Can I Edit a Sent Campaign?

Honored Contributor

Did you know that one of our top searches here in the Community is the question "Can I edit my sent campaign?" Once I realize that month over month this search pops up without a result, I knew we had to write a post on it. This is also a question that many of our Support representatives receve as well. You want to edit the campaign you sent because you just realized that there was a typo. Or perhaps you want to edit it because you chose the wrong image to insert. 

 

Unfortunately, there is no way within Constant Contact to edit a campaign that has been sent. Once your campaign has been sent, it has left our Constant Contact servers. We have sent it out to the many servers that your contacts are on; that may be Gmail, Yahoo, Hotmail, etc. Once we hand it off, we are unable to retrieve it. 

 

But if you happen to need to edit a sent campaign, you can always make a copy

 

  1. On either the Home or Campaigns section
  2. To the right of the name of your Campaign, click the Actions drop-down
  3. Choose Copy
  4. Follow prompts

Please keep in mind the best way to avoid this from happening is to send yourself a Preview/Test version to all of your email accounts. This will help you to know how the email will look when your contacts receive it. Once you are satisfied, then send out your live version to your list(s).

 

Hope that this post helped clear up this question for you! If you have any further questions please let us know!

Marissa_R

6 Comments
New Member
How do I edit an existing campaign already sent?
Moderator

Hi @GregM851

Unfortunately there isn't a way to edit an email you already sent directly but you can make a copy of that email and make any necessary changes before resending!

 

To make a copy use the Actions menu for the email you already sent. You will see a copy option here! This copy won't automatically send to your contacts or effect the email you already sent in anyway.

 

Thanks,

 

Josh
N/A

How about for emails sent using HTML in the advanced editor. I have been able to update images that are being hosted on my server, but is there a way to actually edit the code once it's been sent out?

CTCT Employee

@Josh You will still have to make a copy to edit any of the code for your email. Once you copy the campaign, you will be able to make any changes you need to.

Regular Visitor

Can you update an image? If you update an image using the same file name, that image will reload into people's email as the new image. Even though the email sent out, I can still edit an image, when the image is on my server. But I need to edit an image that I uploaded to constant contact, is there a way to update images? I can just find an edit image but I can replace that image in the edit area.