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Community Tip: Accepted Solutions

Trusted Contributor

Hi -
We thought it time that I do a bit of educating on a few of the features available here to help you get the most from your participation.  Here goes:


What's an Accepted Solution, you ask?

According to our online help here (located next to your settings at the top right of the Community Page), Accepted Solutions are

"a way for you to choose the reply that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer and back again. An Accepted Solutions icon also appears on boards and in search results so you can see which messages have solutions. You can mark a solution as accepted only for questions that you've posted (you started the thread). Community moderators can also mark one of the replies to a message as an accepted solution."


Basically, it's a way of saying "I got a good answer to my question." or "You helped me, thanks!" It helps others finding your question in the future to immediately get to an answer rather than reading all of the thread. It also helps the person who posted the answer know that their answer was helpful to you - this encourages them to come back and help others!


So if someone gives you a good answer to your question, please let them know by clicking the button!


accepted solution button.JPG



HI! I'm Ros. I was the Community Manager here for 5 years but left in 2016. So now, I'm a marketer trying to do the same things folks using Constant Contact do each day. Ping me if you need anything!